LED light solid Red, how to fix?

Hi All,
My Iris360 now is flashing solid red after startup, try to restart but doesn't help.

Microsd card is inserted and works fine. Can visit the control page on 10.15.1.1, but the photo-taking button is red as well.

Any advices are appreciated.

Thanks.

Dino Hao CHEN February 27, 2016 14:04

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4 comments

Don't have an answer, but sometimes with electronics removing the battery helps. Try recharging the battery 100%

Chris Keegan February 27, 2016 14:09 0 votes

Can you raise a Support Ticket about this via our Support Portal and we'll take care of it for you there: support.nctechimaging.com

Andrew Baddeley February 29, 2016 08:13 0 votes

I also have this problem rarely, I find that re-inserting the memory card and battery causes the red light to disappear although you may need to be a bit patient and leave the battery out for a few minutes.

Mark Baker March 19, 2016 16:30 0 votes

Thanks all. I waited to the next day it became normal again. Till now the red light haven't showed up yet :) Thanks for replying.

Dino Hao CHEN March 21, 2016 02:08 0 votes