Submit a request

Please fill out the below form to submit a request to our support team. We aim to respond to all support requests within 1 business day.

If you are a new user of our support portal, verification of your email account will be required before your support ticket reaches us - you will receive a link to do this upon submitting this request.

For any sales or pre-sales enquiries please fill out this form, or email

Please enter a brief subject and full description of your enquiry.

This is required, and will allow us to more efficiently handle your request. Your serial number is printed on the bottom of your unit, and will begin "NCT".

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