error

hello good afternoon, I have these errors when starting the route, it starts recording and this message comes out, when I go to see I have nothing recorded and I have to restart again because no image is recorded, likewise the maps do not load on the cell phone and the path traveled cannot be visualized. This happened last week. I appreciate your help in correcting this. thnks por your time

Marco Rodriguez. March 29, 2022 21:03

Official comment

Hi Marco,

Thank you for submitting this, I have forwarded your report to our customer support page and will continue troubleshooting via that Support Request created.

Krisztina Toth-Benedek March 30, 2022 09:54

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2 comments

This is the other error, the map does not load the cell phone application, therefore the trace cannot be followed correctly.

Marco Rodriguez. March 29, 2022 21:06 0 votes