NCTech Support

Total activity 93
Last activity May 15, 2017 10:09
Member since January 14, 2012 15:19

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Activity overview

Latest activity by NCTech Support

NCTech Support commented, July 28, 2014 10:28
This software module is nearing completion and the estimated release date is currently September 2014. Beta testing with select users will begin in August. Neil Tocher.
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- NCTech Support
- Created July 28, 2014 10:28
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NCTech Support created an article, July 25, 2014 20:17
iSTAR Firmware Update v2.0.2
1. iSTAR Fusion
2. Firmware Updates
ISTAR Firmware Update V2.0.2 - Dated 25/07/2014 We recommend that all users of iSTAR consider upgrading to the latest version of Firmware. Important : If you wish to use the SD Card for taking i...
- NCTech Support
- Edited September 30, 2015 09:31
- 1 follower
- 0 comments
- 0 votes
NCTech Support created an article, July 17, 2014 15:42
How to capture 360 degree data with iSTAR
1. iSTAR Fusion
2. Videos
How to use iSTAR, easy step by step from NCTech Ltd on Vimeo. Simple step by step showing how easy it is to capture 360 degree data from any scene, fast and at 50 Megapixel resolution. This vid...
- NCTech Support
- Edited August 15, 2015 23:12
- 1 follower
- 2 comments
- 1 vote
NCTech Support commented, September 11, 2013 11:51
Hi Erik, I'm afraid we do not publish specifics of our sensors in a public forum. What software are you trying to use to stitch the images? Normally, you only need to know the focal length and cr...
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- NCTech Support
- Created September 11, 2013 11:51
- 0 votes
NCTech Support created an article, June 24, 2013 14:35
How do I add a calibration file to Immersive Studio
1. Immersive Studio
2. General
To add a new calibration file to Immersive Studio : Save the required calibration file to your PC Launch Immersive Studio Select OPTIONS Select IMPORT CAMERA CALIBRATION Navigate to and sele...
- NCTech Support
- Edited December 04, 2015 14:21
- 2 followers
- 1 comment
- 0 votes
NCTech Support created an article, June 24, 2013 10:45
How can I connect to iSTAR over WiFi?
1. iSTAR Fusion
2. FAQs
To capture from iPhone: Start Unit Insert SD card or USB stick Press SETTINGS - NETWORK - WIFI Tap the Wifi Settings until you see Wifi: adhoc mode Press the back arrow unit you are back at ...
- NCTech Support
- Edited August 30, 2015 15:12
- 4 followers
- 4 comments
- 0 votes
NCTech Support created an article, May 29, 2013 08:52
Blue/Green colour on low ISO settings
1. iSTAR Fusion
2. FAQs
We are aware of an issue at this time when setting ISO values lower than 400. If the ISO value is 125, 150 or 200 you may experience a blue/green colour cast to the images, especially in bright or ...
- NCTech Support
- Edited August 30, 2015 15:12
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- 0 comments
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NCTech Support commented, May 23, 2013 20:11
HI Hugh, Thanks for the feedback suggestions. As you can see, this is something already planned and we have it listed on our development roadmap Regarding your observation on formatting the SD ca...
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- NCTech Support
- Created May 23, 2013 20:11
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NCTech Support created an article, May 23, 2013 19:55
Format SD card
1. iSTAR Fusion
2. FAQs
There is a known issue at present up to firmware v1.5.2 inclusive in that the "Format SD card" is not functioning. We are working to resolve this issue which will be addressed in a future firmware ...
- NCTech Support
- Edited August 30, 2015 15:12
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- 0 comments
- 4 votes
NCTech Support created an article, May 20, 2013 11:22
White screen on startup
1. iSTAR Fusion
2. FAQs
If you see a white screen on starting your iSTAR unit, or you see the iSTAR logo and the unit fails to continue to the home screen, ensure you have updated your unit to the latest firmware: http://...
- NCTech Support
- Edited August 30, 2015 15:12
- 0 followers
- 0 comments
- 0 votes