Andrew Baddeley
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Activity overview
Latest activity by Andrew Baddeley-
Andrew Baddeley commented,
Official comment Hi Federico, I see you have also submitted a Support Request about this so Ill answer fully there. But for the benefit of anyone reading this post, we no longer support any version of Windows prior...
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Andrew Baddeley created an article,
Processing iSTAR Pulsar+ data in Immersive Studio
iSTAR Pulsar+ capture data that has been downloaded directly from the device to external drive can be processed in our Immersive Studio software for Windows. This functionality was added to Im...
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Andrew Baddeley commented,
Hi Phillipe, To answer your questions: - what is the format of the produced data, does it include the position of each picture and its depth map or any other form of 3D information? The format is: ...
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Andrew Baddeley commented,
Official comment Hi Philleppe, Thanks for your interest! To answer your questions: - the pricing and availability of the product Details here: https://www.nctechimaging.com/istarpulsar/ - the specs and pricing of t...
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Andrew Baddeley commented,
Official comment Hi Colin, You can't do this with any of the thumb images. these are very low res images used in the preview. Are you importing the iSTAR data into Cyclone using the iSTAR/Colourcloud import? If so ...
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Andrew Baddeley commented,
Official comment Hi Ambro, The lenses were custom made for us.
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Andrew Baddeley commented,
Official comment Hi Arturo - sorry to hear you are having an issue with your iSTAR. Can you raise a support ticket on this and someone from our Support Team will get back to you: https://nctech.zendesk.com/request...
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Andrew Baddeley commented,
Official comment Hi Andres - sorry to hear that. Simply raise a Support Ticket and someone will look into this for you.
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Andrew Baddeley commented,
Hi Gerhard, Sorry to hear you are not seeing the results you want from your iris360. Please raise a Support Ticket and our Support Team will help you with this.
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Andrew Baddeley commented,
Hi Tomas - I've heard of this issue being reported before. Can you raise a Support Ticket and one of the Support Team will take a look for you. On the Support Ticket, could you attach a couple of e...