NCTech Support

1. iSTAR Fusion
2. FAQs
3. What kind of sensor does iStar use (CCD or CMOS)?

Hi Erik, I'm afraid we do not publish specifics of our sensors in a public forum. What software are you trying to use to stitch the images? Normally, you only need to know the focal length and cr...

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• NCTech Support
• Created September 11, 2013 11:51
• 0 votes

1. iSTAR Fusion
2. FAQs
3. Battery appears to not charge fully

The latest firmware update, v.1.52 now includes battery charging status. All customers are advised to update to the latest firmware.

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• NCTech Support
• Created May 20, 2013 11:07
• 0 votes

1. ColourCloud
2. Software Updates
3. NCTech's new RGB overlay module for any scanner

This software module is nearing completion and the estimated release date is currently September 2014. Beta testing with select users will begin in August. Neil Tocher.

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• NCTech Support
• Created July 28, 2014 10:28
• 0 votes

1. Community
2. iSTAR Feature Requests
3. Folder numbering

HI Hugh, Thanks for the feedback suggestions. As you can see, this is something already planned and we have it listed on our development roadmap Regarding your observation on formatting the SD ca...

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• NCTech Support
• Created May 23, 2013 20:11
• 0 votes