Andrew Baddeley
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Recent activity by Andrew Baddeley Sort by recent activity-
See here: https://nctech.zendesk.com/hc/en-us/articles/215170017
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Can you point to where we are stating that you can use a Core i3 please? That is certainly not the case so I'd like to amend that straight away as the MINIMUM configuration is a Core i5 with a Core...
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I'm sorry you appear to still be having issues while trying to install and run Immersive Studio with your version of Norton Anti-Virus. We'd be happy to work with you to resolve this but would ne...
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When you install Immersive Studio if the prerequisites are not detected it gives you the opportunity to install them first. But Windows 10 should good to go straight off.
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The answer is it depends on how high up you position the camera on the tripod. The higher the position the wider the cut off at the nadir.
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Hi - can you try a couple of things for me: Try forcing a refresh of your browser Try a different browser Try connecting from a different device Turn off the unit fully, remove and then re-insert...
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Sure! But currently you will need to use a third party photo editing program like Adobe Photoshop to rotate the panorama by 180 degs.
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Dustin - please confirm you are NOT using an SDXC card? Only SDHC cards are compatible.
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OK - that looks like a suitable card. So let's go through a couple of steps: What device are you using? Have you tried a different device? What browser are you using? We are finding Chrome is wor...
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Ok thanks for the feedback. I'll check the section where we are referencing card types and I emphasise the format type.