Andrew Baddeley

1. Community
2. iSTAR Pulsar
3. iSTAR Pulsar

Hi Philleppe, Thanks for your interest! To answer your questions: - the pricing and availability of the product Details here: https://www.nctechimaging.com/istarpulsar/ - the specs and pricing of t...

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• Andrew Baddeley
• Created May 31, 2018 13:11
• 0 votes

1. Community
2. iSTAR
3. Modifying iStar images before applying to pointcloud

Hi Colin, You can't do this with any of the thumb images. these are very low res images used in the preview. Are you importing the iSTAR data into Cyclone using the iSTAR/Colourcloud import? If so ...

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• Andrew Baddeley
• Created February 02, 2018 08:23
• 0 votes

1. Community
2. iris360
3. Hardware upgrade iris360

Hi Ambro, The lenses were custom made for us.

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• Andrew Baddeley
• Created January 08, 2018 09:03
• 0 votes

1. Community
2. iSTAR
3. I do not capture the image

Hi Arturo - sorry to hear you are having an issue with your  iSTAR. Can you raise a support ticket on this and someone from our Support Team will get back to you: https://nctech.zendesk.com/request...

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• Andrew Baddeley
• Created September 22, 2017 08:17
• 0 votes

1. Community
2. iris360
3. Iris360 charging is not working.

Hi Andres - sorry to hear that. Simply raise a Support Ticket and someone will look into this for you.

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• Andrew Baddeley
• Created September 15, 2017 15:55
• 0 votes

1. Community
2. iris360
3. picture quality

Hi Gerhard, Sorry to hear you are not seeing the results you want from your iris360. Please raise a Support Ticket and our Support Team will help you with this.

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• Andrew Baddeley
• Created July 08, 2017 14:52
• 0 votes

1. Community
2. iris360
3. GPano metadata missing from some images

Hi Tomas - I've heard of this issue being reported before. Can you raise a Support Ticket and one of the Support Team will take a look for you. On the Support Ticket, could you attach a couple of e...

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• Andrew Baddeley
• Created July 07, 2017 16:10
• 0 votes

1. Community
2. iris360
3. My no tech iris 360 camera won't recharge

Can you raise a Support Ticket and our Support Team will take care of this for you.  Please note our support hours are 9-5pm Monday to Friday, GMT

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• Andrew Baddeley
• Created June 19, 2017 17:12
• 0 votes

1. Community
2. Immersive Studio
3. Automatic photo viewer via Hyperlink in an ArcMap Database.

Hi Amy, The Immersive Viewer isn't really designed for what you are trying to do. Why not use something like KRPano: https://krpano.com/

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• Andrew Baddeley
• Created May 05, 2017 07:20
• 0 votes

1. Community
2. iris360
3. problems and problems

Hi Yusuf, Please raise a Support Ticket about this and someone from the Support Team will respond to you first thing Monday morning.

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• Andrew Baddeley
• Created April 02, 2017 17:44
• 0 votes