Andrew Baddeley
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Recent activity by Andrew Baddeley Sort by recent activity-
If you've already raised a Support Ticket then our support team will be able to answer these questions for you.
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Official comment I'm sorry but we do not offer a buy back scheme. There is a 14 day full refund option for anyone to return the goods for a full refund within 14 days of receipt.
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Official comment Looks like you have a problem with one of the sensors. Please raise a Support Ticket.
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Official comment Please email orders@nctechimaging.com for details about the iris360 Upgrade.
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Device means the laptop, phone or tablet you are using to connect to the camera.
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Sure - just raise a support ticket and we'll take care of that for you.
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Which camera are you using, iSTAR or iris360? If it's iris360 and it's serial number is 3000 or higher then use a tripod with a ball head and not one with pan/tilt arms. You can then use the "pinch...
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Hi Paco, Thanks for the feedback. It could be helpful for the end-user to have some control over the compression/quality when using "Export Source JPEGS", particularly if it is not exporting at th...
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Hi Emil, Yes it's possible to use iSTAR for that assignment. You would need iSTAR Pulsar. No, the time lapse function is not suitable as it needs about 12-15 secs per interval. The quality will be ...
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Hi Tomás, There's a couple of ways to do this. First understand the compass is pointing to Magentic North, not True North and as it's a consumer grade compass there will be some deviation. After ca...